Your Data. Our Integrity.
Effective Date: January 1, 2024
1. Commitment to Privacy
At ABCDXPERTS, we understand that professional advisory support requires the highest level of trust. We are committed to protecting the personal data you share with us according to international standards of data integrity.
2. Information Collection & Categorization
We collect and process various categories of data to fulfill our advisory obligations:
- Identifiers: Full Name, professional designation, and contact number.
- Business Data: GST details, entity registration status, and employment numbers (for MSME support).
- Technical Data: IP address and browser type for session security and anti-fraud monitoring.
3. Cookies & Analytical Tracking
To provide a premium user experience, we utilize essential cookies that maintain session integrity. We may also use anonymized analytical tools to understand how our advisory content is accessed. Users may opt-out of non-essential cookies via browser settings, though this may impact certain site functionalities.
4. WhatsApp Communication Protocol
Explicit Consent: By submitting an enquiry, you grant ABCDXPERTS the right to communicate via the WhatsApp Business API for the following professional purposes:
- Consultation Response: Providing the specific advisory feedback requested via our forms.
- Statutory Notifications: Alerts regarding renewal dates or filing deadlines relevant to your enquiry.
- Identity Verification: Ensuring the authenticity of the business representative we are advising.
Your WhatsApp number is never shared with third-party marketers. You may revoke consent instantly by replying 'STOP'.
5. Data Subject Rights (GDPR/IT Act Compliance)
Under the relevant data protection frameworks, you maintain the following rights over your data:
- Access: The right to request a copy of the data we hold on you.
- Erasure: The right to request 'forgetting' your data once our advisory utility is completed.
- Rectification: The right to correct inaccurate business identifiers.
6. Data Retention & Breach Protocol
Data is retained only for as long as necessary to provide statutory support or for a maximum of 7 years as per Indian financial regulations. In the unlikely event of a data breach, all affected subjects will be notified within 72 hours via their registered email.
4. Security & Storage
All data is maintained in secure, encrypted environments. We do not engage in data harvesting, rental, or sale to third parties. Data is retained only for the duration of its professional utility or as required by Indian law.
5. Contact
For data rectification or concerns: support@abcdxperts.com